Costumer relationship manager

0 - 2 Years
Gurgaon

Job Description

Immediate Requirement
We have shortlisted your profile for CRM
Direct interview call for India's no. one grocery online portal


Company- On-demand delivery from stores around you within 90 minutes
It is a hyper-local delivery service connecting consumers with their local merchants. The service is currently available in in Delhi, Gurgaon, Noida, Mumbai and Bangalore. It partners with local merchants such as chemists, bakeries, grocery shops, organic food retailers and laundry services. Users can get a wide range of products delivered to their doorstep within 90-minutes. Users can also ask to get their personal delivery done by just selecting a pickup and a drop location using an on-demand app.It's was named one of the top 10 startups in Delhi by YourStory.com in December 2014 and among top 10 promising Gurgaon-based startups in 2014 by IndianWeb2.com.


Designation: Executive - Customer Relations Manager


Location: Gurugram

What you will do:
*First point of contact for customers and thus critical in customer acquisition/ retention
*Take calls for customer as well as merchant orders.
*End-to-end management of orders, from order initiation to the final delivery.
*Act as collaborator between operations team and the end customer.
*Resolve customer issues and ensure a seamless consumer experience.
*Improve the end consumer experience overall.

Graduates/ Post Graduates in any discipline can apply.

Salary Range : 3.00 - 3.45 LPA

Shift Timings: Day Shifts

Interested candidates can send their resume on deepak.hyrefox@gmail.com

Spoc:   Deepak - 9982015627
          

Salary: INR 3,00,000 - 3,50,000 P.A.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Telecalling/Telemarketing Executive

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Hyrefox Consultants Private Limited

Grofers is an Indian online grocery delivery service. It was founded in December 2013 and is based out of Gurugram. As of 2018,
View Contact Details+

Recruiter Name:Navaldeep Singh

Contact Company:Hyrefox Consultants Private Limited